Welcome to Lavish Luck Casino. Prudent Owl Limited ("we", "us", "our", or "Lavish Luck Casino") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and use our mobile applications, and tell you about your privacy rights and how the law protects you.
1. Important Information and Who We Are
Purpose of this Privacy Policy
This privacy policy aims to give you information on how Lavish Luck Casino collects and processes your personal data through your use of this website and our associated mobile applications. It applies to data provided when you sign up to our platform, take part in sweepstakes, purchase Gold Coin packages, or simply browse our free-to-play slot games.
This website and our services are not intended for children. You must be at least 18 years of age (or the legal age of majority in your jurisdiction, whichever is higher) to use our platform. We do not knowingly collect data relating to children.
Controller
Prudent Owl Limited is the controller and responsible for your personal data. We have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions in relation to this privacy policy. If you have any questions, including any requests to exercise your legal rights, please contact the DPO using the details set out below.
Contact Details
If you have any questions about this privacy policy or our privacy practices, please contact our customer support team at: [email protected] or call us at +1-888-698-5990.
2. The Data We Collect About You
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data includes first name, last name, username or similar identifier, marital status, title, date of birth, and gender. We require this to verify you meet the 18+ age restriction and reside in a permitted jurisdiction.
- Contact Data includes billing address, email address, and telephone numbers.
- Financial Data includes payment card details. (Note: Payment processing is handled securely by our authorized agents, Cosmic Tour Limited and Summer Autumn Play Inc. We do not store full credit card numbers on our servers).
- Transaction Data includes details about payments to and from you and other details of products (such as Gold Coin packages) you have purchased from us.
- Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access Lavish Luck Casino.
- Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
- Usage Data includes information about how you use our website, apps, and games (e.g., which slot games you play, duration of sessions).
3. How Is Your Personal Data Collected?
We use different methods to collect data from and about you including through:
- Direct interactions. You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you create an account, purchase virtual currency, enter a sweepstakes promotion, or contact customer support.
- Automated technologies or interactions. As you interact with our website and app, we will automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
- Third parties or publicly available sources. We may receive personal data about you from various third parties, such as analytics providers (like Google), advertising networks, and search information providers. If you choose to log in using social media platforms (like Facebook or Google), we receive basic profile information from those providers.
4. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Where we need to perform the contract we are about to enter into or have entered into with you (e.g., providing access to games, processing prize redemptions).
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal or regulatory obligation (such as anti-money laundering checks or verifying you are not located in restricted states like Washington, Idaho, Nevada, etc.).
Purposes for which we will use your personal data:
- To register you as a new player on Lavish Luck Casino.
- To process and deliver your virtual currency purchases and manage sweepstakes entries.
- To manage our relationship with you, which will include notifying you about changes to our terms or privacy policy.
- To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).
- To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
- To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences.
5. Disclosures of Your Personal Data
We may share your personal data with the parties set out below for the purposes set out in Section 4 above.
- Internal Third Parties: Other companies in the Prudent Owl Limited Group acting as joint controllers or processors.
- External Third Parties:
- Service providers acting as processors who provide IT and system administration services.
- Payment processing agents, specifically Cosmic Tour Limited (UK) and Summer Autumn Play Inc. (US), who process transactions securely.
- Professional advisers including lawyers, bankers, auditors, and insurers.
- Regulators and other authorities who require reporting of processing activities in certain circumstances.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
6. Data Security
Safety starts with understanding how we protect your data. Data privacy and security practices may vary based on your use, region, and age, but Lavish Luck Casino is committed to the highest standards. We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. Data is encrypted in transit using industry-standard SSL technology.
In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
7. Data Retention
We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
8. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. You have the right to:
- Request access to your personal data.
- Request correction of the personal data that we hold about you.
- Request erasure of your personal data. You can request that data be deleted when there is no good reason for us continuing to process it.
- Object to processing of your personal data where we are relying on a legitimate interest.
- Request restriction of processing of your personal data.
- Request the transfer of your personal data to you or to a third party.
- Withdraw consent at any time where we are relying on consent to process your personal data.
If you wish to exercise any of the rights set out above, please contact our support team at [email protected].
This Privacy Policy is for informational purposes for the affiliate network site and reflects the standards and operations of Lavish Luck Casino.